OCLC connects libraries in a global network to manage and share the world’s knowledge and to form a community dedicated to the values of librarianship: cooperation, resource sharing and universal access. The network links members to a powerful, cloud-based infrastructure that provides the systemwide intelligence and cooperative platform needed to collectively innovate and drive operational efficiencies in metadata creation, interlibrary loan, digitization, discovery and delivery. It also provides opportunities for cooperation and resource sharing built around a worldwide community of users—working together at the scale of the Web.
Vendor website: oclc.org
QuestionPoint 24/7 Reference Services
QuestionPoint offers libraries and library groups a powerful, yet inexpensive and easy-to-use resource to provide and manage their virtual reference services. One of the unique features of QuestionPoint is that it also provides libraries with access to a global network of reference librarians collaborating to provide the best possible reference service to library users.