Training Event


Vicki Bloom

Vicki Bloom has over 35 years of experience in academic, special and medical libraries, with a focus on reference, instruction, and collection development.  She has conducted research consultations in a wide range of disciplines, including music, biology, religious studies, history, fine arts, psychology, gerontology, dance, and chemistry. Currently she is Dean of Library Services at Indiana University South Bend.  Previously she was Head of Reference Services for 14 years at University of California, Riverside. Vicki enjoys teaching, coaching and mentoring new librarians and staff, and evaluating information resources.  She earned her BA in Art History at University of Michigan and her MSLS from Wayne State University.

« Return to list

Purposeful reference: Developing connections and outcomes through research consultations

Apr 7
Time: 10:00 am - 12:00 pm Eastern
10:00 am - 12:00 pm Central
Topic: Reference

Credit: 2 General LEUs for IN staff



Libraries have provided research assistance by appointment for quite some time. This workshop will 1) define research consultations and how they differ from reference questions, 2) explore how these services are provided in both academic and public libraries, 3) review the benefits and opportunities for users and libraries, 4) identify challenges they pose, and 5) examine ways to measure and articulate their value.

If you want to implement, expand or improve your research consultation service, this workshop will provide a tool belt for success.

This class will be online using WebEx online workshop software. All registered attendees will receive an email with WebEx login information a few days prior to the class date.




Per-person rates
$59 (MCLS members)
$119 (Non-MCLS members)

Group viewing rates*
$249 (MCLS members)
$349 (Non-MCLS members)

*To register groups, contact the Training department at, do not register online.

Registration Information

It is highly recommended that all registrants register for this workshop at least SEVEN DAYS PRIOR to the workshop date. If you register after that, you must additionally send an email to stating that you have registered past the deadline. You will receive a general email confirmation immediately upon successfully registering for this workshop. All registered attendees will receive an additional email with WebEx login information approximately one week prior to the 1st class date. If you do not receive an invitation to the meeting by noon of the day prior, please email

Technical Information

You must connect using a high-speed wired internet connection (not wireless).

Microphones are not required but your computer will need speakers and a sound card to hear the audio via VoiceOver IP.

WebEx supports the following:
Operating Systems:

Internet Browsers:
Internet Explorer 8.x+, Firefox (latest version), Safari 5+, Chrome (latest version)