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Insights from Executive Director Scott Garrison – November 2025

Nov 3, 2025 | Community-building

This month I thank the 232 people who responded to the MCLS Board of Directors’ survey in September, and will share next steps the Board will take. The Board and I really appreciate the data MCLS members took the time to submit, including hundreds of comments.  

As I mentioned in September, MCLS’s member libraries own MCLS as an organization. According to MCLS’s governance system, the Board serves as the informed voice and agent of MCLS’s owners and is accountable to the member/owners. They will use the survey data to update their collective vision and overall direction for MCLS, which the staff and I will operationalize in alignment with the strategic plan that we created in 2024 (with a great deal of input from member libraries and other stakeholders).  

The Board will consider the survey data as they focus on updating their vision and direction for MCLS (also known as Ends, on p.3 of the Board Policy Manual) at their Nov. 14-15 retreat. We will share a data summary and any changes the Board made to their Ends in the December-January MCLS newsletter (watch this space). We will also offer an opportunity for MCLS members to engage with the Board on how they’re using the survey data at the MCLS Annual Meeting on Tuesday, Dec. 2 at 10 a.m. Eastern (9 a.m. Central) (registration information coming soon).  

In other news, the Board will also discuss updates to the MCLS Bylaws at their meeting on Friday, Nov. 14. Once the Board approves new Bylaws, MCLS members will vote to approve them according to the methods in the Bylaws document. We’ll communicate the voting process to members well in advance of the vote. 

I’ll close by noting that this newsletter finds many of us in the middle of the fall conference season. I appreciated seeing many MCLS members at the Upper Peninsula Region of Library Cooperation (UPRLC) conference in September and the Michigan Library Association (MLA) conference in October. I hope to see some of you at the Charleston Conference in early November and the Indiana Library Federation (ILF) conference the following week. I also encourage you to join us for the Annual Meeting to engage with us and learn how your member input is influencing the Board’s vision and direction work.  

I appreciate how the Board is working at their level and the staff at theirs so MCLS can continue serving libraries as effectively and impactfully as possible. If you also appreciate what our Board and staff do, I encourage you to let them know. 

What’s on your mind right now? Let me know at garrisons@mcls.org.

Related News

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Registration is open for the September Virtual Dialogue on accountability

The MCLS Engagement, Consulting, and Training Team continues our popular series of Virtual Dialogues on Thursday, Sept. 17, from 10:30 a.m. to noon Eastern (9:30-11 a.m. Central). During the dialogue, we will engage around the subject of accountability and taking ownership.

MCLS Virtual Dialogues are designed to provide those in the library industry opportunities to connect and engage around topics that impact the way we work. These dialogues are not workshops or webinars, but a way to engage with others in the profession through facilitated dialogue.

We look forward to connecting with you! Please plan to have your microphone enabled and camera on in order to participate. If you have any questions, please reach out to engagement@mcls.org.

Aug 29, 2026

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Virtual Dialogues 2026

Virtual Dialogues for library staff in Indiana and Michigan

MCLS’s Engagement, Consulting, and Training team is hosting more sessions of our popular Virtual Dialogues!
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These Dialogues are FREE and are designed for librarians and library workers at all levels to connect, engage, learn from, and support each other across our two-state membership region. You do not need to be from an MCLS member library to participate.

In 2026, we hope to dive deeper into resilience in times of uncertainty and how collaboration can support us. Each session will have guided questions based on principles and practices of Appreciative Inquiry to facilitate a supportive, growth-minded space. Most of the time will be spent in conversation with each other, so come with your camera and audio connected and ready to see and hear others as well as be seen and heard!

Sessions will be 10:30 a.m.-noon Eastern (9:30-11 a.m. Central).

Registration is FREE but registration is required. Links below will open for registration ahead of each session, as topics and audiences are finalized – watch for updates here and on the email lists!

January 22: Surviving & thriving amid uncertainty

March 19: Embracing impactful change in our libraries & communities

May 14: How to talk about the ‘elephant in the room’

July 16: Combatting loneliness and isolation

September 17: Accountability

Because these sessions are truly DIALOGUES and most of the content will be with peers in breakout rooms, they will NOT be recorded and shared for later viewing. We hope you can join us live.

We look forward to connecting with you!

Questions? Email us at engagement@mcls.org

Aug 28, 2026

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Join MCLS for a day of hands-on learning at the 2026 Members Annual Event!

Event Details

Presenters: Kate McDowell (keynote) and Thom Fladung (workshop)

Date: Friday, Oct. 9, 2026

Attendance options:

  1. In-person – full program: 9:15 a.m. – 3:30 p.m. Eastern
  2. Virtual – opening remarks & keynote address: 9:45 – 11:30 a.m. Eastern

Location:
St. Joseph County Public Library Community Learning Center
305 S. Michigan St., South Bend, IN 46601
Google Maps


Registration

Choose how to attend:

• In person (REGISTER HERE)
EXTENDED DEADLINE! Register by 5 p.m. on Sept. 25
$75 per person (includes a light breakfast, lunch, and beverages)

• Virtual (REGISTER HERE)
Register by 12 p.m. on Oct. 7
$25 per person to participate in the opening remarks and keynote live on Zoom

Registration is limited and open to anyone from an MCLS member organization. Check your membership status here. Not a member? Join today!


Overnight Accommodations

MCLS has secured a special group rate of $149.00 USD at the following nearby hotel:

Aloft by Marriott South Bend
111 N Main St., South Bend, IN 46601
Phone: 574-288-8000
Google Maps

Check In: Thursday, Oct. 8, 2026.
Check Out: Friday, Oct. 9, 2026
Hotel reservation link

The last day to book your stay at the special group rate is Tuesday, Sept. 8, 2026.


About the Program

Agenda

Times are Eastern (local time) and subject to change.

9:15 a.m.           Registration/ light breakfast (fruit, pastries, and beverages)
10 a.m.              Opening remarks by MCLS
10:30 a.m.         Keynote: Data Storytelling in Libraries presented by Kate McDowell
11:30 a.m.         Workshop: Crisis Communication with Thom Fladung
12:30 p.m.         Lunch (taco bar, dessert, and beverages)
1:30 p.m.           Workshop: Crisis Communication with Thom Fladung
3 p.m.                Wrap-up
3:30 p.m. Experiential library tour: SJCPL (optional)

Experiential library tour

St. Joseph County Public Library is planning a unique tour experience for in-person attendees!

Learn more about the resources, services, and spaces that SJCPL’s Main Library has to offer on a staff led tour. Highlights will include:

  • The Youth Services Department
  • The library’s new bookmobile, The Dream Machine
  • Studio 304
  • A hands-on learning activity in the Local & Family History Department
  • Crisis Intervention staff, including the library’s in-house social worker, will also be available to discuss how SJCPL has moved to a trauma informed approach when interacting with patrons. 

Note: tour times will be determined based on feedback from the event registration form.


Keynote Address

Photo credit: KateMcDowell.com

Kate McDowell, author and professor at the School of Information Sciences at the University of Illinois at Urbana Champaign will present on data storytelling in libraries.

About Kate McDowell 

Professor Kate McDowell focuses on storytelling as information research, social justice storytelling, and how the history of library storytelling can enhance contemporary data storytelling. Her projects engage contexts such as public libraries, non-profit fundraising, and health misinformation in online discourse. This research takes many forms, from publications to storytelling workshops and toolkits to research roles with international coalitions and working groups. She leads the nationally-funded Data Storytelling Toolkit for Librarians project to equip libraries with narrative tools for data-informed advocacy, which has been used by over 5,000 librarians in over 50 countries so far. Her book for libraries, Critical Data Storytelling for Libraries: Crafting Ethical Narratives for Advocacy and Impact, came out in 2025. 

Read more about Kate McDowell on her website

Workshop: Putting Crisis Communications in Play

Photo credit: crisiscommunications.com

Thom Fladung will lead a hands-on workshop on crisis communication best practices and techniques including brainstorming key messages and participating in mock interviews, to help you prepare for any media interview or public speaking opportunity. With his practical approach to instruction and years of experience, you will walk away with pragmatic tips and best practices that you can put into play immediately to effectively communicate during a crisis.

About Thom Fladung

Thom Fladung serves as managing partner for Hennes Communications. He brings more than 33 years of daily newspaper and digital media experience to the agency, having served as a top editor at some of the nation’s largest newspapers such as the Cleveland Plain Dealer and the Detroit Free Press. Over the past decade, Fladung has also played a lead role in helping newsrooms enter the digital age, including web, social media and handheld digital devices.

Thom is an expert at crafting effective, strategic messages on hard deadlines. He is also experienced at quickly evaluating, assembling and disseminating information – crisis management skills that are critically important for clients coping with reputation management issues and breaking crises. In 2017, Thom received the Communicator of the Year award from the International Association of Business Communicators.

Learn more about Thom on the Hennes Communications website.



Special thanks to our location sponsor

Aug 26, 2026

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