Pam has had an adventurous library career with 20+ years of experience and is now part of the team at Midwest Collaborative for Library Services (MCLS) as the Manager of Engagement, Consulting, and Training. Passionate about empowering people to identify and amplify their strengths, Pam works with organizations through a people-first approach to change management, professional development, and engagement and inquiry-based initiatives. She is an experienced librarian, facilitator, and trainer who brings warmth, expertise, and a deep commitment to the people and organizations she serves.
Master of Library Science, Indiana University Purdue University Indianapolis | Multiple certifications in facilitation techniques and tools, engagement methodologies, and service design processes
