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Notes from Executive Director Scott Garrison – May 2024

May 1, 2024 | News

Artificial intelligence (AI) and its impact on libraries and their users is a major topic everywhere including at recent conferences and meetings. I’ll share some of what I’ve learned about AI recently. To keep up on current AI developments, Nick Tanzi at The Digital Librarian recommends the TLDR AI daily newsletter. Along with their March 7 issue brief “Generative AI in Higher Education: The Product Landscape”, Ithaka S+R also has a helpful Generative AI Product Tracker that includes some current AI tools I’ll mention briefly below. There are also many who urge caution with AI given training bias, identification and other errors, and other issues, including Dr. Joy Buolamini (in her book “Unmasking AI”, her October 2023 TED Talk, and an interview on NPR’s “Fresh Air” on November 28, 2023) and Matteo Wong of The Atlantic.  

Before I share some of my recent AI takeaways, I’ll suggest paying attention to current generative AI systems, and also movement toward artificial general intelligence, or AGI (see one comparison at CNET). Generative AI can reduce the time it takes for humans to search for and find relevant information, answer questions, create text or images, convert speech to text, do complex data analysis, and much more. Because generative AI is “trained” using models that consume large amounts of information, it may produce inaccurate or biased results depending on who trained it and how. Library content providers including Elsevier, JSTOR, and scite have begun embedding generative AI tools into search interfaces, with many more to come. Others including Clarivate have begun offering new AI-based products. There is much debate about how AGI will take shape. It is much broader, without a single standard definition, and may eventually extend to machines that have “humanlike” intelligence and can do human tasks. Companies including Google, Meta, and OpenAI want to build AGI into their products over time.   

AI featured prominently at the Coalition for Networked Information (CNI) spring meeting in March. Dr. Daniel Reed (Presidential Professor in Computational Science, University of Utah, and Chair, National Science Board) opened the meeting with some context about how the pace of computer technology development has sped up since the times of the early Internet in the 1960s and 1970s, the computing power that AI requires, how we’ve reached the point where AI has become possible, and what will be required to continue advancing transistor technology that drives the computer chip manufacturing that future AI systems will need. Given how quickly tools like ChatGPT have taken hold, how powerful, unrefined, and unregulated AI is today, and how complicated current geopolitics are and how AI can enable mis- and disinformation, we may feel very uncertain or fearful about AI. As with Nick Tanzi’s session at MLA’s Think Space in December, I appreciate Reed’s and others’ thoughtful approach to AI. 

Reed suggested that money, culture, and geopolitics matter more than ever in terms of AI-enabling technology, as so much computing innovation has been government-funded, and it has become more expensive to make transistors for computer chips than it was ten years ago. Just as it took over 50 years of investment and innovation to enable generative AI, it will take billions of dollars to produce the new Graphical Processing Units (GPUs) and other hardware that AI needs to advance, and Reed noted that “hyperscalers” like Amazon, Apple, Google, and Microsoft that are worth trillions of dollars are driving the computing industry now, rather than the traditional computer chip companies or governments. If you’ve ever wondered why your computer needs so many performance cores for its Central Processing Unit (CPU) and GPU, one answer is the AI tools that computer companies are working toward right now that can run on a laptop.  

Next, Reed talked about how human knowledge combined with high-performance computing and AI machine learning can transform how we read ancient scrolls, reduce the time it takes to map a species’ genome from years to days, and generate ten-day weather forecasts more accurate than the National Weather Service in minutes (e.g., with Google GraphCast). Where science has been based on deducing knowledge from evidence, we train AI to use inference to help identify things faster. AI is inductive – we feed a lot of information into it and reduce it so we can interact with it differently than ever before. “Big Data” can be difficult and expensive to work with, store, and analyze, and that may change with AI. At the same time, there are major implications to AI around privacy, ethics, and law (again, see Dr. Buolamini’s work among others), and different countries, companies, and citizens see those implications differently. Reed argued that AI-related threats include geopolitical, economic, technical, and social. In the AI context, who decides what is mis- or disinformation, and how? Given that generative AI systems can “hallucinate,” is AI-generated news accurate and trustworthy? What are the implications of the decline in science, technology, engineering, and mathematics (STEM) proficiency in the U.S. compared to China, in terms of the “AI arms race” many see happening currently?  

Dr. Peter Leonard (Associate University Librarian for Research Data Services, Stanford University) took CNI attendees on a whirlwind tour of several AI tools and how Stanford is experimenting with them for cultural heritage work. He explained that Generative Pre-trained Transformers (GPT) tools don’t necessarily require big infrastructure that many large language model (LLM) generative AI systems (e.g., ChatGPT) systems need, emphasizing that transformers can do many kinds of machine translation. Leonard briefly covered tools including the following examples: 

Later CNI sessions by leaders from Clemson University, the University of New Mexico and San Diego State University covered various aspects of AI and information discovery and literacy, and research, including the proliferation of AI tools and how libraries can play a role with vendors and their communities to arrange trials and subscriptions to tools such as scite.ai. Some libraries and groups have also begun running conferences, hackfests, and other ways for users to experience AI. In addition to being part of the Association of Research Libraries/CNI task force on AI future scenarios, Association of College and Research Libraries (ACRL) 2024-2025 President Dr. Leo Lo reported on 2023 survey work on academic libraries and AI and an ACRL AI Competencies Task Force he has assembled. Along with others, CNI Executive Director Dr. Clifford Lynch raised questions about how AI and machine learning will impact science, from reducing the amount of time it takes to do complex analysis to actually specifying experiments to run (e.g., in a Cloud Lab), and influencing how research funders such as the National Science Foundation will invest in communication networks that lower barriers for more researchers to do more sophisticated science.  

AI was also a hot topic at the International Coalition of Library Consortia (ICOLC) Americas meeting in April. Consortium representatives from multiple countries in North America and Europe discussed legal issues around AI, text and data mining, copyright, and more. ICOLC released its Statement on AI in Licensing on March 22, which MCLS has endorsed. Ryan Hess, Director of Strategic Library Services and Communications at the Statewide California Electronic Library Consortium (SCELC), spoke on his experience with AI, including teaching AI to library school students at San Jose State University (SJSU). Hess recommends that librarians lean into his principle of “change literacy,” which squarely includes the change that AI is bringing and will bring to the library field. Hess noted that students are nervous about ChatGPT given that some faculty want them to use it while others don’t. He highlighted how some universities are offering AI literacy programs, often with one librarian leading the way, and how library consortia could help libraries avoid duplicating effort to create AI information for their communities. Hess closed with the idea that AI will find its critical path, and those who use it will get opportunities that those who don’t use it may not.  

While there are many fears, hopes, and questions about AI and the impacts it will have on our future, I appreciate the points that many recent speakers mentioned above and others make about how important it is to pay attention to where AI is and where it is going. Doing so will help libraries help users be better-informed.  

How have you used AI, and what has your experience been? Let me know, at  garrisons@mcls.org. 

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Insights from Executive Director Scott Garrison – October 2026

Now that the fall conference and event season has begun, MCLS members will see MCLS Board of Directors members in a variety of places near and far. As the informed voice and agent of the member libraries who own MCLS, our Board needs to hear from you about how MCLS is doing in delivering on their new vision statement that took effect July 1. Are you getting good value for the time and dollars you invest in working with MCLS? What new value could MCLS provide for your library and the broader library community? What questions do you have for Board members, and what do you want them to know about what MCLS is doing well or ways we could improve to help libraries thrive?  

Now is an especially good time to connect with Board members as they prepare for their annual fall retreat on Oct. 26-27. At the retreat, the Board will focus on MCLS’s future as a member-owned and governed organization, including how we can drive and foster innovation. As part of their work, they will consider how to stay connected with MCLS members so that together, we can build the best possible future for libraries.  

As you talk with our Board members, consider how their current vision lands with you – what can MCLS do to turn vision into reality? What questions might you have about what the Board’s vision does or does not include? Their vision reads: 

Midwest Collaborative for Library Services exists so that: 

Libraries can benefit by gaining expanded access to resources, innovative and stable library services, and collaborative efforts, worth the continuing investment of members and affiliates. 

  1. Libraries have the support and tools to equip their staff with the skills and knowledge to succeed
    • Library staff have access to professional development in library skills
    • Library staff have access to engagement opportunities in the areas of concern to their community
  2. Libraries have access to innovative technologies and strategies that help them accomplish their goals
    • Libraries enjoy access to systems deployed at a scale they could not manage on their own
    • Libraries benefit from new systems and strategies they would be unable to experiment with on their own
  3. Libraries have the resources and tools to demonstrate their value within their communities and with decision makers
  4. Libraries have a compelling rationale of the value of collaboration and collective strategy, being part of the network of Indiana and Michigan libraries

What does this vision mean to you? What can we do to make it a reality, and how will we know we’ve done that? 

If you know any of our Board members, seek them out and ask questions or share a story about how MCLS has made or could make a positive impact for your library. If you don’t know them yet, introduce yourself and learn more about them as colleagues and people, why they serve on our Board, and what their experience has been like.  

You’ll also see members of the MCLS staff at many conferences and events this month and next. Talk to us, too – we want to know what’s on your mind and how we can help. As I say each month, you can always share your thoughts with me at garrisons@mcls.org.

Oct 1, 2026

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Member Spotlight: Jasper County Public Library is shaped by its community 

by MCLS Engagement Strategist Laura Warren-Gross 

Libraries are vital to their communities. Visit any library and you will see exactly why this is true. I recently visited Evie Parrish, director of Jasper County Public Library. Evie has worked at Jasper County since 2005, working her way through various positions and departments up to director. Her long history and experience with the library are assets as she looks to shape the future.  

One of the ideas we discussed was about how the role of the library is changing in her community. Evie is working with her staff to consider how they can add a Library of Things to their collections. Having access to a variety of things that can be useful in the daily lives of her patrons will add value to the library. MCLS is offering a new course, Setting Up a Library of Things for Public Libraries, which Evie and her staff were able to take at a discounted rate thanks to their membership. 

Evie told me that her community does not have organizations such as a YMCA or a Boys and Girls Club, so she envisions the library as a community hub for folks to gather and enjoy a public place. The library is doing a light remodel that will include additional study room space to help provide another way to come together. 

Our conversation made me think about how libraries are shaped by their communities. What resources or services do you provide for your patrons that they would otherwise not be able to access? Engagement, Consulting, and Training team members would love to hear about your library and share your story. Interested? Contact us at engagement@mcls.org. 

 

Oct 1, 2026

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A new way to pay your MCLS invoice

Beginning Oct. 1, MCLS will launch its new online payment portal through Bank of America’s Commerce Payment Portal, giving libraries a faster and more flexible way to pay their invoices. The system allows libraries to make credit card payments with no spending limits, though a 3% convenience fee will apply. ACH/eCheck payments remain available at no additional cost. Libraries can access the portal directly from the link on their invoice, through our website, or at the following address: https://www.billerpayments.com/app/enrolledwebui/#/login?bsn=mcls.

We’re excited to offer a more modern, convenient, and user‑friendly payment experience as we transition to this new platform.

Oct 1, 2026

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