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Notes from Executive Director Scott Garrison – May 2024

May 1, 2024 | News

Artificial intelligence (AI) and its impact on libraries and their users is a major topic everywhere including at recent conferences and meetings. I’ll share some of what I’ve learned about AI recently. To keep up on current AI developments, Nick Tanzi at The Digital Librarian recommends the TLDR AI daily newsletter. Along with their March 7 issue brief “Generative AI in Higher Education: The Product Landscape”, Ithaka S+R also has a helpful Generative AI Product Tracker that includes some current AI tools I’ll mention briefly below. There are also many who urge caution with AI given training bias, identification and other errors, and other issues, including Dr. Joy Buolamini (in her book “Unmasking AI”, her October 2023 TED Talk, and an interview on NPR’s “Fresh Air” on November 28, 2023) and Matteo Wong of The Atlantic.  

Before I share some of my recent AI takeaways, I’ll suggest paying attention to current generative AI systems, and also movement toward artificial general intelligence, or AGI (see one comparison at CNET). Generative AI can reduce the time it takes for humans to search for and find relevant information, answer questions, create text or images, convert speech to text, do complex data analysis, and much more. Because generative AI is “trained” using models that consume large amounts of information, it may produce inaccurate or biased results depending on who trained it and how. Library content providers including Elsevier, JSTOR, and scite have begun embedding generative AI tools into search interfaces, with many more to come. Others including Clarivate have begun offering new AI-based products. There is much debate about how AGI will take shape. It is much broader, without a single standard definition, and may eventually extend to machines that have “humanlike” intelligence and can do human tasks. Companies including Google, Meta, and OpenAI want to build AGI into their products over time.   

AI featured prominently at the Coalition for Networked Information (CNI) spring meeting in March. Dr. Daniel Reed (Presidential Professor in Computational Science, University of Utah, and Chair, National Science Board) opened the meeting with some context about how the pace of computer technology development has sped up since the times of the early Internet in the 1960s and 1970s, the computing power that AI requires, how we’ve reached the point where AI has become possible, and what will be required to continue advancing transistor technology that drives the computer chip manufacturing that future AI systems will need. Given how quickly tools like ChatGPT have taken hold, how powerful, unrefined, and unregulated AI is today, and how complicated current geopolitics are and how AI can enable mis- and disinformation, we may feel very uncertain or fearful about AI. As with Nick Tanzi’s session at MLA’s Think Space in December, I appreciate Reed’s and others’ thoughtful approach to AI. 

Reed suggested that money, culture, and geopolitics matter more than ever in terms of AI-enabling technology, as so much computing innovation has been government-funded, and it has become more expensive to make transistors for computer chips than it was ten years ago. Just as it took over 50 years of investment and innovation to enable generative AI, it will take billions of dollars to produce the new Graphical Processing Units (GPUs) and other hardware that AI needs to advance, and Reed noted that “hyperscalers” like Amazon, Apple, Google, and Microsoft that are worth trillions of dollars are driving the computing industry now, rather than the traditional computer chip companies or governments. If you’ve ever wondered why your computer needs so many performance cores for its Central Processing Unit (CPU) and GPU, one answer is the AI tools that computer companies are working toward right now that can run on a laptop.  

Next, Reed talked about how human knowledge combined with high-performance computing and AI machine learning can transform how we read ancient scrolls, reduce the time it takes to map a species’ genome from years to days, and generate ten-day weather forecasts more accurate than the National Weather Service in minutes (e.g., with Google GraphCast). Where science has been based on deducing knowledge from evidence, we train AI to use inference to help identify things faster. AI is inductive – we feed a lot of information into it and reduce it so we can interact with it differently than ever before. “Big Data” can be difficult and expensive to work with, store, and analyze, and that may change with AI. At the same time, there are major implications to AI around privacy, ethics, and law (again, see Dr. Buolamini’s work among others), and different countries, companies, and citizens see those implications differently. Reed argued that AI-related threats include geopolitical, economic, technical, and social. In the AI context, who decides what is mis- or disinformation, and how? Given that generative AI systems can “hallucinate,” is AI-generated news accurate and trustworthy? What are the implications of the decline in science, technology, engineering, and mathematics (STEM) proficiency in the U.S. compared to China, in terms of the “AI arms race” many see happening currently?  

Dr. Peter Leonard (Associate University Librarian for Research Data Services, Stanford University) took CNI attendees on a whirlwind tour of several AI tools and how Stanford is experimenting with them for cultural heritage work. He explained that Generative Pre-trained Transformers (GPT) tools don’t necessarily require big infrastructure that many large language model (LLM) generative AI systems (e.g., ChatGPT) systems need, emphasizing that transformers can do many kinds of machine translation. Leonard briefly covered tools including the following examples: 

Later CNI sessions by leaders from Clemson University, the University of New Mexico and San Diego State University covered various aspects of AI and information discovery and literacy, and research, including the proliferation of AI tools and how libraries can play a role with vendors and their communities to arrange trials and subscriptions to tools such as scite.ai. Some libraries and groups have also begun running conferences, hackfests, and other ways for users to experience AI. In addition to being part of the Association of Research Libraries/CNI task force on AI future scenarios, Association of College and Research Libraries (ACRL) 2024-2025 President Dr. Leo Lo reported on 2023 survey work on academic libraries and AI and an ACRL AI Competencies Task Force he has assembled. Along with others, CNI Executive Director Dr. Clifford Lynch raised questions about how AI and machine learning will impact science, from reducing the amount of time it takes to do complex analysis to actually specifying experiments to run (e.g., in a Cloud Lab), and influencing how research funders such as the National Science Foundation will invest in communication networks that lower barriers for more researchers to do more sophisticated science.  

AI was also a hot topic at the International Coalition of Library Consortia (ICOLC) Americas meeting in April. Consortium representatives from multiple countries in North America and Europe discussed legal issues around AI, text and data mining, copyright, and more. ICOLC released its Statement on AI in Licensing on March 22, which MCLS has endorsed. Ryan Hess, Director of Strategic Library Services and Communications at the Statewide California Electronic Library Consortium (SCELC), spoke on his experience with AI, including teaching AI to library school students at San Jose State University (SJSU). Hess recommends that librarians lean into his principle of “change literacy,” which squarely includes the change that AI is bringing and will bring to the library field. Hess noted that students are nervous about ChatGPT given that some faculty want them to use it while others don’t. He highlighted how some universities are offering AI literacy programs, often with one librarian leading the way, and how library consortia could help libraries avoid duplicating effort to create AI information for their communities. Hess closed with the idea that AI will find its critical path, and those who use it will get opportunities that those who don’t use it may not.  

While there are many fears, hopes, and questions about AI and the impacts it will have on our future, I appreciate the points that many recent speakers mentioned above and others make about how important it is to pay attention to where AI is and where it is going. Doing so will help libraries help users be better-informed.  

How have you used AI, and what has your experience been? Let me know, at  garrisons@mcls.org. 

Related News

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North Adams Memorial Community Library is preserving and celebrating local history  

by MCLS Engagement Strategist Laura Warren-Gross 

North Adams Memorial Community Library opened its new facility in 2020 during COVID-19. Now, six years later they are fully open, and the community is making use of their engaging spaces and programs. The North Adams community passed a millage in August of 2026 which will allow the staff and board to continue focusing on their strategic goals of access, being a community hub, providing opportunities for lifelong learning, and preserving local history and culture. 

The library is located near the K-12 school and when I visited with director Mariel Busch in early June over 200 students were already registered for summer reading. Through a partnership with local businesses and the village, a sidewalk was being constructed to connect the school grounds to the library parking lot so that kids can easily walk between the two facilities. 

Mariel has recently earned her MLIS from Wayne State University with a concentration in Archival Administration, and she is putting that knowledge to use by creating a local history room. Back issues of the region’s newspaper have been donated to the library, and the staff is working to digitize them. They also have an extensive history of the town written by Marie Davis. With the permission of the family, the library staff is working to digitize this precious information for the enjoyment of future generations. Though they have borrowed a digitization kit previously, Mariel hopes to own equipment via grant funding to do this work. 

As a place to discover local history, engage in programming, and borrow resources, North Adams Community Memorial Library is a vibrant hub for everyone who walks through the doors. 

What makes your library unique? Engagement, Consulting, and Training team members would love to hear about your library and share your story! Interested? Contact us at engagement@mcls.org. 

Aug 28, 2026

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Join MCLS for a day of hands-on learning at the 2026 Members Annual Event!

Event Details

Presenters: Kate McDowell (keynote) and Thom Fladung (workshop)

Date: Friday, Oct. 9, 2026

Attendance options:

  1. In-person – full program: 9:15 a.m. – 3:30 p.m. Eastern
  2. Virtual – opening remarks & keynote address: 9:45 – 11:30 a.m. Eastern

Location:
St. Joseph County Public Library Community Learning Center
305 S. Michigan St., South Bend, IN 46601
Google Maps


Registration

Choose how to attend:

• In person (REGISTER HERE)
Register by 5 p.m. on Sept. 18
$75 per person (includes a light breakfast, lunch, and beverages)

• Virtual (REGISTER HERE)
Register by 12 p.m. on Oct. 7
$25 per person to participate in the opening remarks and keynote live on Zoom

Registration is limited and open to anyone from an MCLS member organization. Check your membership status here. Not a member? Join today!


Overnight Accommodations

MCLS has secured a special group rate of $149.00 USD at the following nearby hotel:

Aloft by Marriott South Bend
111 N Main St., South Bend, IN 46601
Phone: 574-288-8000
Google Maps

Check In: Thursday, Oct. 8, 2026.
Check Out: Friday, Oct. 9, 2026
Hotel reservation link

The last day to book your stay at the special group rate is Tuesday, Sept. 8, 2026.


About the Program

Agenda

Times are Eastern (local time) and subject to change.

9:15 a.m.           Registration/ light breakfast (fruit, pastries, and beverages)
10 a.m.              Opening remarks by MCLS
10:30 a.m.         Keynote: Data Storytelling in Libraries presented by Kate McDowell
11:30 a.m.         Workshop: Crisis Communication with Thom Fladung
12:30 p.m.         Lunch (taco bar, dessert, and beverages)
1:30 p.m.           Workshop: Crisis Communication with Thom Fladung
3 p.m.                Wrap-up
TBA Experiential library tour: SJCPL

Experiential library tour

St. Joseph County Public Library is planning a unique tour experience for in-person attendees!

Learn more about the resources, services, and spaces that SJCPL’s Main Library has to offer on a staff led tour. Highlights will include:

  • The Youth Services Department
  • The library’s new bookmobile, The Dream Machine
  • Studio 304
  • A hands-on learning activity in the Local & Family History Department
  • Crisis Intervention staff, including the library’s in-house social worker, will also be available to discuss how SJCPL has moved to a trauma informed approach when interacting with patrons. 

Note: tour times will be determined based on feedback from the event registration form.


Keynote Address

Photo credit: KateMcDowell.com

Kate McDowell, author and professor at the School of Information Sciences at the University of Illinois at Urbana Champaign will present on data storytelling in libraries.

About Kate McDowell 

Professor Kate McDowell focuses on storytelling as information research, social justice storytelling, and how the history of library storytelling can enhance contemporary data storytelling. Her projects engage contexts such as public libraries, non-profit fundraising, and health misinformation in online discourse. This research takes many forms, from publications to storytelling workshops and toolkits to research roles with international coalitions and working groups. She leads the nationally-funded Data Storytelling Toolkit for Librarians project to equip libraries with narrative tools for data-informed advocacy, which has been used by over 5,000 librarians in over 50 countries so far. Her book for libraries, Critical Data Storytelling for Libraries: Crafting Ethical Narratives for Advocacy and Impact, came out in 2025. 

Read more about Kate McDowell on her website

Workshop: Putting Crisis Communications in Play

Photo credit: crisiscommunications.com

Thom Fladung will lead a hands-on workshop on crisis communication best practices and techniques including brainstorming key messages and participating in mock interviews, to help you prepare for any media interview or public speaking opportunity. With his practical approach to instruction and years of experience, you will walk away with pragmatic tips and best practices that you can put into play immediately to effectively communicate during a crisis.

About Thom Fladung

Thom Fladung serves as managing partner for Hennes Communications. He brings more than 33 years of daily newspaper and digital media experience to the agency, having served as a top editor at some of the nation’s largest newspapers such as the Cleveland Plain Dealer and the Detroit Free Press. Over the past decade, Fladung has also played a lead role in helping newsrooms enter the digital age, including web, social media and handheld digital devices.

Thom is an expert at crafting effective, strategic messages on hard deadlines. He is also experienced at quickly evaluating, assembling and disseminating information – crisis management skills that are critically important for clients coping with reputation management issues and breaking crises. In 2017, Thom received the Communicator of the Year award from the International Association of Business Communicators.

Learn more about Thom on the Hennes Communications website.



Special thanks to our location sponsor

Aug 26, 2026

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Insights from Executive Director Scott Garrison

Fall conference and event season is just around the corner, and I encourage you to engage with MCLS staff and Board of Directors members when our paths cross this fall. 

In September, we’ll have staff and Board members at the following conference: 

Upper Peninsula Region of Library Cooperation Annual Conference (September 21-22)  

  • Scott Garrison, Executive Director 
  • Andrea Ingmire, MCLS Board Michigan At-Large Representative 
  • Tara Kanon, MeLCat Support Specialist and Statewide Delivery Coordinator 
  • David Votta, Interim State Librarian of Michigan 
  • Lisa Waskin, MCLS Board Michigan Public Library Representative 

In October, find us at the following conferences and events: 

Association for Library Service to Children National Institute (October 1-3) 

  • Ann Kaskinen, TALK Program Coordinator 

MCLS Members Annual Event (October 9 – list below subject to change) 

  • Sarah Beaubien, eLicensing and Collection Resources Manager 
  • Sean Cwiek, IT Manager 
  • Jan Davidson, Library Consultant 
  • Megan Dudek, Shared Library Systems Manager 
  • Scott Garrison, Executive Director 
  • Gwen Haviland, Membership and Training Coordinator/Project Specialist 
  • Mike Hawthorne, MCLS Board Michigan Research Library Representative (President) 
  • Kalyn Huson, Association Coordinator and Administrative Specialist 
  • Tara Kanon, MeLCat Support Specialist and Statewide Delivery Coordinator 
  • Ann Kaskinen, TALK Program Coordinator 
  • Jenny Kobiela-Mondor, Library Strategist 
  • Kendra Lake, MCLS Board Michigan Academic Library Representative (Vice President) 
  • Beth McNeil, MCLS Board Indiana At-Large Representative (Secretary) 
  • James Orme, Financial Controller/Business Manager 
  • Stephen Patton, MCLS Board Indiana At-Large Representative (Treasurer) 
  • Josh Petrusa, MCLS Board Indiana Academic Library Representative 
  • Mary Ruthko, Marketing and Communication Specialist 
  • Pam Seabolt, Engagement, Consulting, and Training Manager 
  • Trista Smith, MCLS Board Indiana Public Library Representative 
  • Laura Warren-Gross, Engagement Strategist 

Michigan Museums Association Annual Conference (October 19-21) 

  • Chelsea Denault, MDPN Coordinator 
  • Maria Ketcham, MCLS Board Michigan Special Library Representative 

MCLS Board of Directors Meeting and Retreat (October 25-27) 

  • Megan Dudek, Shared Library Systems Manager 
  • Scott Garrison, Executive Director 
  • Kalyn Huson, Association Coordinator and Administrative Specialist 
  • Pam Seabolt, Engagement, Consulting, and Training Manager 
  • The MCLS Board of Directors 

Michigan Library Association Annual Conference (October 28-30) 

  • Jan Davidson, Library Consultant 
  • Scott Garrison, Executive Director 
  • Gwen Haviland, Membership and Training Coordinator/Project Specialist 
  • Andrea Ingmire, MCLS Board Michigan At-Large Representative 
  • Mario Johnson, Administrative/eLicensing and Collection Resources Assistant 
  • Tara Kanon, MeLCat Support Specialist and Statewide Delivery Coordinator 
  • Jenny Kobiela-Mondor, Library Strategist 
  • Jackie Licalzi, MeLCat System Administrator 
  • Mary Ruthko, Marketing and Communication Specialist 
  • Pam Seabolt, Engagement, Consulting, and Training Manager 
  • David Votta, Interim State Librarian of Michigan 
  • Laura Warren-Gross, Engagement Strategist 
  • Lisa Waskin, MCLS Board Michigan Public Library Representative 

Michigan Association of School Librarians Annual Conference (October 28-30) 

  • Scott Garrison, Executive Director 
  • Jenny Kobiela-Mondor, Library Strategist 

In November, we hope to see you at the following conferences and events: 

Charleston Conference (November 3-6) 

  • Sarah Beaubien, eLicensing and Collection Resources Manager 
  • Scott Garrison, Executive Director 

Indiana Library Federation Annual Conference (November 8-10) 

  • Scott Garrison, Executive Director 
  • Jenny Kobiela-Mondor, Library Strategist 
  • Laura Warren-Gross, Engagement Strategist 
  • Rain Smith, MCLS Board Indiana School Library Representative 
  • Trista Smith, MCLS Board Indiana Public Library Representative 
  • Jake Speer, State Librarian of Indiana 

Michigan OER Network Conference (November 13) 

  • Sarah Beaubien, eLicensing and Collection Resources Manager 
  • Kendra Lake, MCLS Board Michigan Academic Library Representative (Vice President) 

Finally, please save the date for the MCLS Annual Meeting: Tuesday, December 8 at 10:00 a.m. Eastern Time online via Zoom. Watch your email for registration information, and we’ll look forward to seeing you there. 

Our staff work hard representing MCLS at these and other conferences and events. We hope to see you and connect. Until then, contact me anytime at garrisons@mcls.org.

Have a question, idea, or story to share? Let us know

Aug 26, 2026

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