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Stay Strong: Remembering Randy Riley (Insights from Executive Director Scott Garrison)

Feb 2, 2026 | Director

Writing a personal remembrance of Randy Riley is something I’d never expected I would do during my career. It’s difficult because his passing was sudden and is so much to process as someone who knew and worked closely with him. It’s also not difficult because of how grateful I am for him and everything he gave so many as a leader and colleague, and as a person. Through his work and in life, Randy made a profound, incalculable difference.  

As many statements from organizations including the Library of Michigan (LM), Library of Michigan Foundation, Michigan Academic Library Association (MiALA), Michigan Library Association (MLA), and University of Michigan School of Information have noted, Randy was a singular and exemplary professional. Through his decades of devoted service to libraries and citizens throughout Michigan, he supported and led many important initiatives and fostered and promoted excellent access to a wide array of information. Randy’s affinity for genealogy and special collections tracked along with changing technology (e.g., in the form of LM’s support for the DPLA Michigan Service Hub, Michigan Memories, and the Michigan Digital Preservation Network [MDPN]). His strong support for MeL, the Michigan Notable Books program, LM’s grant programs, library staff professional development, and more endeared him to hundreds of libraries statewide. Randy was known as a relentless advocate who was generous with his time and help for libraries and library staff. He fielded as many questions and inquiries, visited as many libraries, and met with as many groups as he could. During the visits he and I made together, I marveled at his knowledge of what was happening at libraries of all sizes.  

Randy also kept the Michigan library community connected to the wider profession through his work with the Chief Officers of State Library Agencies (COSLA) and as a member of the MCLS Board of Directors. He maintained countless long, positive, productive relationships with deep connections, including with some of us at MCLS, and called on his vast network to help the community through hard times when needed. People knew they had Randy’s support and answered his call in return whenever possible. His steady hand was invaluable through all the federal and state political and budget turmoil of 2025, and he rallied and guided many to engage and speak on behalf of MeL and other critical programs. 

Randy was an articulate, incisive, thoughtful, passionate, and supportive constant presence on the MCLS Board for over ten years. As with so many other groups, it was rare that he’d miss a Board meeting. Though he would usually have plenty to say, he’d often let others in a larger group speak before weighing in on an issue. After we’d served on the Board together for a few years, Randy was one of the first people I called to seek advice about whether to apply for the Executive Director position. He urged me to go for it, and doing so changed my life. When I joined MCLS, our relationship evolved. We shifted from being fellow Board members to being the people who had the responsibility of leading the organization that made MeL possible and the organization that supported it. I came to see more facets of the complex person Randy was. I’d known him to be approachable, open, caring, direct, and funny. He also resisted anything he considered “touchy-feely,” and sometimes had an edge. He could be impatient when urgency to make a point got the better of him. I learned quickly that when he’d interrupt me mid-sentence, it was because he had an important point to make or question to ask based on his experience and thoughtful deliberation. He played such an important role that I always listened. When we were together, we would often have intense conversations on topics ranging from libraries to state and federal government to many aspects of life outside of work. He was usually much more concise in writing, often emailing a single sentence or question with the simple signature “r.”  

Beyond libraries, we spoke often about our families, activities that included travel (e.g., family visits and his fishing trips), books he recommended, and our shared passion for music from many genres. Knowing Randy was nearing retirement, I asked for updates on his future plans. He’d say that he wanted to continue working while he could still “do cool things.” He wanted to guide newer LM staff including managers Michelle Bradley and David Votta. He also said that he didn’t want to end his career in bad times for libraries. He suggested that there were cycles of support for libraries and that we were either in or approaching a trough period. I appreciated how often he would urge us to stay strong and find ways to climb back up to a peak. As pained as Randy was by those who label librarians as “groomers” and “pedophiles,” he truly believed that libraries could have a bright future if librarians love and engage with people.  

Randy used to joke that he had a “life sentence” on the MCLS Board until retirement (as the Indiana and Michigan state librarians each have a permanent Board seat). I knew the day would come when Randy would leave our Board, and I had not yet prepared fully for what it would mean to lose his voice, his experience, and his belief and faith in our organization through its successes, challenges, and potential. He told me during the November 2025 MCLS Board retreat that it would be his last, and I took that to mean that he was planning to retire in 2026 though he hadn’t announced anything official. I looked forward to wishing Randy the long, happy, and healthy retirement he so richly deserved.  

On January 4, I learned Randy had passed the previous night. I was absolutely shocked and heartbroken.  

I am heartbroken. 

I am heartbroken for Randy, his wife Lori and their family and friends that he didn’t get to enjoy retirement with them. I am heartbroken for the LM staff, the Michigan Department of Education (MDE), and the greater library community having lost him so abruptly.  

As I started working through an enormous sense of loss, I started writing about the impact Randy had made and my memories of him. The words just flowed. Many of my MCLS colleagues and I were fortunate to join hundreds of others who mourned him at LM on January 9. The memorial was as singular as Randy was. The heartfelt comments from many of Randy’s colleagues, friends, and especially his brother Mark, will remain with all who were there.  

Today, I move between gratitude and grief. I’m glad for so very many things, and sad for so many others. I’m glad Randy was able to provide such stable leadership at LM and for the many boards and working groups on which he served. I’m glad he was able to celebrate MeLCat’s 20th anniversary last year. I’m especially glad that Randy got to enjoy 37 years of marriage to Lori filled with so many rich experiences including all the time spent with their children Sam and Madeline and pets including his beloved dog Louis (pronounced like the French kings). He was clearly so proud and supportive of each member of his family, and I’ll miss hearing him talk about them. I’m glad Randy got to spend so much time traveling to fish, visit family, and see his favorite bands. I’m glad for the times I got to see bands with him, including The Baseball Project at Bell’s Back Room in Kalamazoo and The Hold Steady at Brooklyn Bowl Philadelphia. I’m sorry I never got to play him the bass solo he’d needled me about for years, at a Lighting Matches show. I’m grateful for the time he gave me for our monthly breakfast meetings and so many other conversations. I’ll miss wondering what discussion topics were on his list and whether I was as ready as he was to dig deeply into them that day, which eyeglasses he’d be wearing, whether or not he’d have a beard, what book and music recommendations he’d offer, and looking for his truck in the parking lot to remind me how late I was for our meeting (he was remarkably patient about that). I’ll miss his simple parting words: “Talk to you.”   

Randy Riley was one of the kindest, most generous and supportive colleagues I’ve ever had. Whether he’d say so or not, he truly cared deeply about many, many people in his life. It was just obvious. While he spoke so many meaningful words so easily at library events across the state and in meetings around the country, his actions spoke much louder.  

I am one of the innumerable people for whom Randy made an immense positive difference. I am thankful for his work, contributions, vision, insight, experience, humor, and everything else he shared with us. I will honor his memory by striving to be the forthright and decisive leader he pushed me to be. I’ll do what I can to help the library community stay strong, pull together, and collaborate, as he urged. I’ll read more, including the Michigan authors he championed. I’ll seek out and stay open to new music and invite others to join me to see bands more frequently. 

I’m glad Randy Riley was my colleague. Working with him made my professional life richer. 

I’m glad Randy Riley was my friend. Knowing him made my personal life richer. 

I’m taking peace and comfort from years of great memories of Randy. If you knew him, I hope you are also.  

If there is anything I can do for you, please let me know at garrisons@mcls.org.

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Insights from Executive Director Scott Garrison – Sept. 2026

Fall conference and event season is just around the corner, and I encourage you to engage with MCLS staff and Board of Directors members when our paths cross this fall. 

In September, we’ll have staff and Board members at the following conference: 

Upper Peninsula Region of Library Cooperation Annual Conference (Sept. 21-22)  

  • Scott Garrison, Executive Director 
  • Andrea Ingmire, MCLS Board Michigan At-Large Representative 
  • Tara Kanon, MeLCat Support Specialist and Statewide Delivery Coordinator 
  • David Votta, Interim State Librarian of Michigan 
  • Lisa Waskin, MCLS Board Michigan Public Library Representative 

In October, find us at the following conferences and events: 

Association for Library Service to Children National Institute (Oct. 1-3) 

  • Ann Kaskinen, TALK Program Coordinator 

MCLS Members Annual Event (Oct. 9 – list below subject to change) 

  • Sarah Beaubien, eLicensing and Collection Resources Manager 
  • Sean Cwiek, IT Manager 
  • Jan Davidson, Library Consultant 
  • Megan Dudek, Shared Library Systems Manager 
  • Scott Garrison, Executive Director 
  • Gwen Haviland, Membership and Training Coordinator/Project Specialist 
  • Mike Hawthorne, MCLS Board Michigan Research Library Representative (President) 
  • Kalyn Huson, Association Coordinator and Administrative Specialist 
  • Tara Kanon, MeLCat Support Specialist and Statewide Delivery Coordinator 
  • Ann Kaskinen, TALK Program Coordinator 
  • Jenny Kobiela-Mondor, Library Strategist 
  • Kendra Lake, MCLS Board Michigan Academic Library Representative (Vice President) 
  • Beth McNeil, MCLS Board Indiana At-Large Representative (Secretary) 
  • James Orme, Financial Controller/Business Manager 
  • Stephen Patton, MCLS Board Indiana At-Large Representative (Treasurer) 
  • Josh Petrusa, MCLS Board Indiana Academic Library Representative 
  • Mary Ruthko, Marketing and Communication Specialist 
  • Pam Seabolt, Engagement, Consulting, and Training Manager 
  • Trista Smith, MCLS Board Indiana Public Library Representative 
  • Laura Warren-Gross, Engagement Strategist 

Michigan Museums Association Annual Conference (Oct. 19-21) 

  • Chelsea Denault, MDPN Coordinator 
  • Maria Ketcham, MCLS Board Michigan Special Library Representative 

MCLS Board of Directors Meeting and Retreat (Oct. 25-27) 

  • Megan Dudek, Shared Library Systems Manager 
  • Scott Garrison, Executive Director 
  • Kalyn Huson, Association Coordinator and Administrative Specialist 
  • Pam Seabolt, Engagement, Consulting, and Training Manager 
  • The MCLS Board of Directors 

Michigan Library Association Annual Conference (Oct. 28-30) 

  • Jan Davidson, Library Consultant 
  • Scott Garrison, Executive Director 
  • Gwen Haviland, Membership and Training Coordinator/Project Specialist 
  • Andrea Ingmire, MCLS Board Michigan At-Large Representative 
  • Mario Johnson, Administrative/eLicensing and Collection Resources Assistant 
  • Tara Kanon, MeLCat Support Specialist and Statewide Delivery Coordinator 
  • Jenny Kobiela-Mondor, Library Strategist 
  • Jackie Licalzi, MeLCat System Administrator 
  • Mary Ruthko, Marketing and Communication Specialist 
  • Pam Seabolt, Engagement, Consulting, and Training Manager 
  • David Votta, Interim State Librarian of Michigan 
  • Laura Warren-Gross, Engagement Strategist 
  • Lisa Waskin, MCLS Board Michigan Public Library Representative 

Michigan Association of School Librarians Annual Conference (Oct. 28-30) 

  • Scott Garrison, Executive Director 
  • Jenny Kobiela-Mondor, Library Strategist 

In November, we hope to see you at the following conferences and events: 

Charleston Conference (Nov. 3-6) 

  • Sarah Beaubien, eLicensing and Collection Resources Manager 
  • Scott Garrison, Executive Director 

Indiana Library Federation Annual Conference (Nov. 8-10) 

  • Scott Garrison, Executive Director 
  • Jenny Kobiela-Mondor, Library Strategist 
  • Laura Warren-Gross, Engagement Strategist 
  • Rain Smith, MCLS Board Indiana School Library Representative 
  • Trista Smith, MCLS Board Indiana Public Library Representative 
  • Jake Speer, State Librarian of Indiana 

Michigan OER Network Conference (Nov. 13) 

  • Sarah Beaubien, eLicensing and Collection Resources Manager 
  • Kendra Lake, MCLS Board Michigan Academic Library Representative (Vice President) 

Finally, please save the date for the MCLS Annual Meeting: Tuesday, Dec. 8 at 10 a.m. Eastern (9 a.m. Central) online via Zoom. Watch your email for registration information, and we’ll look forward to seeing you there. 

Our staff work hard representing MCLS at these and other conferences and events. We hope to see you and connect. Until then, contact me anytime at garrisons@mcls.org.

Have a question, idea, or story to share? Let us know! 

Aug 26, 2026

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Insights from Executive Director Scott Garrison

This month, I’m sharing some data from our first annual member survey conducted this spring with the Indiana University Center for Survey Research (IUCSR). Our goal was simple: find out how well we’re delivering on the four key strategic priorities in our current strategic plan so we can use that feedback to help guide where we put our time and resources. Our key strategic priorities are Engagement and Collaboration, Invest in Innovation, Strengthen and Support, and Awareness and Accountability. 

Before I share what we learned, I want to say thank you to everyone who responded to the survey. Whether you answered every question or just left us a comment, your input directly shapes decisions at MCLS. This piece is a high-level look at the results. If you’d like to know more, ask me at garrisons@mcls.org.  

Who responded? 

  • 443 of the 1,926 member contacts we invited responded — a 23% response rate. 
  • About three-fourths of respondents work at Michigan libraries and one-fourth at Indiana libraries. 
  • Roughly 7 in 10 respondents work at public libraries and 1 in 4 at academic libraries, with the remainder from school and special libraries (hospital, law, museum, etc.). 
  • Libraries of every size were represented: 23% serve populations of 5,000 or fewer; 37% serve 5,001–25,000; 18% serve 25,001–50,000; and 22% serve 50,001 or more. 
  • Respondents wear many hats: 53% selected Administration and 40% Public/User Services as one of their roles, followed by Technical Services (35%), Collections/eResources (27%), Resource Sharing (19%), and Systems/Technology (17%). 

Where we’re strong 

  • Trust and accountability are high. 95% of respondents said their library trusts MCLS to provide quality services and considers us trustworthy; 89% consider us accountable. Those ratings were consistent across libraries of various sizes. 
  • We’re providing connection. 80% agreed MCLS gives them opportunities to connect with others in the profession, and 77% agreed we give them opportunities to engage. Smaller libraries rated us higher on connection and engagement than larger ones did. 
  • We help libraries fulfill their missions. 89% agreed MCLS has provided their library with resources to succeed, and 86% also agreed MCLS has helped them build and strengthen their professional knowledge and skills (again, with smaller libraries rating us higher than larger ones). 
  • Staff interactions are a bright spot. 85% agreed MCLS staff have been prompt, professional, and attentive. Some respondents emphasized the personal approach our staff take in visits and other interactions. 

Some areas for growth 

Only 56% agreed they have a greater awareness of the value of library consortia than a year ago (35% were neutral), and among the smaller group of TALK-subscribing libraries who responded (n=23), just 43% currently see TALK as valuable, with many citing limited staff time to promote it to families. Both are clear opportunities for us to keep telling our story and supporting implementation. 

What you told us you value 

When asked what they value about MCLS, members most often pointed to training and professional development (83 mentions), the purchasing power and discounts that come from being part of a consortium (46), and the MCLS staff themselves (38), followed by networking, MeLCat, and shared/negotiated resources. 

Where you told us we can improve 

The top themes were: expanding training topics and formats (31 mentions), increasing awareness of everything MCLS offers (24), tailoring outreach for specific library types and locations such as school and small academic libraries (19), improving documentation and communication (17), and bringing back more in-person gatherings (14). A number of members also asked us to push harder on vendor pricing and negotiations, and some also mentioned generative AI. 

Stories of impact 

75 respondents took the time to share a story about MCLS’s impact. The most common threads were classes and professional development (30 mentions), benefits to patrons and communities (23), expanded access to books and content through MeLCat and RIDES (30 combined), and cost savings passed on to your library.  

A note on methodology 

IUCSR designed and administered this survey online using Qualtrics from April 14 to May 16, 2026, inviting 1,926 contacts across our member libraries. We received 443 usable responses (23% AAPOR response rate), and the average completion time was about 8 minutes. IUCSR reviewed the data for quality and coded open-ended responses into themes; a second analyst checked that coding for consistency. Because subgroup sample sizes are sometimes small, we see breakdowns by library size, type, and state as exploratory rather than statistically definitive. 

Thank you, and let’s keep talking 

Thanks again to everyone who responded to our first annual member survey. Your feedback already gives us a clearer picture of where we’re delivering well and where we need to focus. We’ll use these results alongside our strategic plan objectives to guide our work in the year ahead. As you’ll know from other MCLS communication, we already have some things in the works like our fall member annual event that will help us deliver on what you’re asking for.  

As always, I’d love to hear from you. If you have ideas for how we can boost our survey response rate next year, or any questions for me as Executive Director, please contact me directly at garrisons@mcls.org or 517-489-4071.


Executive Director’s note: I used Claude Pro to help me analyze data from our 2026 member survey report from IUCSR and draft this month’s newsletter piece. IUCSR deidentified the survey data before sending us their report. Claude Pro does not have access to any survey data for generative AI training purposes. Ask me any questions you may have about this piece at garrisons@mcls.org.  

Funding for MeL is provided in part by the Institute of Museum and Library Services through the Library of Michigan.

Aug 3, 2026

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Insights from Executive Director Scott Garrison – July 2026

As usual, it’s a very busy time at MCLS as we close one fiscal year (FY) and begin another. Here are some updates about what’s happening as we move from FY2026 to FY2027.

Midwest Collaborative for Library Services exists so that:

Libraries can benefit by gaining expanded access to resources, innovative and stable library services, and collaborative efforts, worth the continuing investment of members and affiliates.

    1. Libraries have the support and tools to equip their staff with the skills and knowledge to succeed
      • Library staff have access to professional development in library skills
      • Library staff have access to engagement opportunities in the areas of concern to their community
    2. Libraries have access to innovative technologies and strategies that help them accomplish their goals
      • Libraries enjoy access to systems deployed at a scale they could not manage on their own
      • Libraries benefit from new systems and strategies they would be unable to experiment with on their own
    3. Libraries have the resources and tools to demonstrate their value within their communities and with decision makers
    4. Libraries have a compelling rationale of the value of collaboration and collective strategy, being part of the network of Indiana and Michigan libraries

Our Board used data from their 2025 survey of MCLS members to create this statement, the first major revision to the Board’s vision for MCLS since November 2017. The staff and I have already begun operationalizing elements of it as part of implementing the current MCLS strategic plan and we’ll have much more to say about that in future MCLS newsletters.

  • One major step in implementing our plan is gathering data about how we’re doing toward our objectives. I thank each of the 443 individuals from MCLS member libraries who took our spring strategic plan objective measurement survey! Our partners at the Indiana University Center for Survey Research sent a detailed survey results report in mid-June, and our management team and I are currently poring through the data our members gave us about where MCLS is strong and has room to improve so we can share what we learned.
  • One thing we’ve heard loud and clear is that MCLS members want more opportunities to engage with each other in person on topics that help them serve their communities. I hope you’ve marked your calendar for our members-only in-person event on Oct. 9 at the St. Joe County Public Library! Space will be limited, so watch for your invitation in early July and make sure your MCLS membership is current so you can join us for a thought-provoking day featuring a keynote by Dr. Kate McDowell, author of Critical Data Storytelling for Libraries: Crafting Ethical Narratives for Advocacy and Impact, and a workshop on crisis communication with Thom Fladung from Hennes Communications.

Our dedicated staff are hard at work on a variety of other projects including considering new vendors and products for our eLicensing program, adding new training members have requested, continuing to improve our accounting and financial processes and infrastructure, preparing to launch a new MCLS website, and many more. Together, we work to help libraries, partner organizations, and community initiatives grow and thrive however possible.

How does or could MCLS help your library? Let me know at garrisons@mcls.org.

Jul 1, 2026

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